Terms of Service

This document establishes the rules, conditions, and obligations governing the contractual relationship between STUDIO MOREAU (hereinafter referred to as the CONTRACTOR) and the individual or legal entity using the services (hereinafter referred to as the CONTRACTING PARTY).

By confirming the budget and making the financial deposit (whether partial or full), the CONTRACTING PARTY fully adheres to these terms, declaring full awareness and agreement with all clauses set forth below.

Clause 1 – Object and Limited Scope

1.1. The object of this instrument is the provision of specialized services in Video Editing and Motion Graphics, according to technical specifications, schedules, and values agreed upon between the parties through the Contractor's official service channels.

1.2. SCOPE RESTRICTION: It is expressly agreed that the Contractor DOES NOT write scripts, create thumbnails (video covers), or record/shoot footage. Studio Moreau's scope of work is strictly limited to audiovisual post-production and graphic manipulation of assets previously provided by the CONTRACTING PARTY.

Clause 2 – Billing and Taxation

2.1. Payment Methods: Payments must be made via Wire Transfer (Pix), Bank Slip, or other exceptional conditions agreed upon in advance.

2.2. Invoices: The Contractor operates regularly and issues Service Invoices (NFS-e) for all B2B (Business to Business) transactions immediately upon payment confirmation.

Clause 3 – Deadlines and Execution

3.1. Starting Term: The deadline for delivering the first version (preview) is 3 business days. This countdown begins exclusively after the cumulative fulfillment of: (I) Payment confirmation and (II) Full receipt of raw materials and technical briefing.

3.2. Technical Complexity: Projects requiring heavy processing or complex Motion Graphics will have their deadlines renegotiated by mutual agreement.

3.3. Exclusion of Liability: The Contractor is exempt from any liability for delays resulting from the CONTRACTING PARTY's delay in sending assets or approving intermediate stages.

Clause 4 – Revisions and Changes Policy

4.1. Revision Allowance: The agreed value includes 02 (two) rounds of changes, limited to up to 10 (ten) specific adjustments per round, provided they do not alter the original briefing.

4.2. Consolidation of Adjustments: The CONTRACTING PARTY must consolidate all change requests into a single document or centralized message to ensure workflow efficiency.

4.3. Tacit Approval: The absence of a response from the CONTRACTING PARTY within 5 (five) calendar days after the preview delivery will imply final and full acceptance of the service.

4.4. Extra Services: Changes that exceed the stipulated allowance, or modifications requested after the approval of the original direction/style, will be charged as an extra service via a new quote.

Clause 5 – Cancellation and Refunds

5.1. In the event of cancellation by the CONTRACTING PARTY, the following penalties apply:

• Before Execution Begins: 100% refund of the amount paid.
• During Production (Sorting and Cuts): 50% refund, serving as a compensatory fine for the technical hours already executed.
• After Preview Delivery: No refund will be issued, given the full execution of the intellectual and technical service.

Clause 6 – Responsibilities and Intellectual Property

6.1. Supply of Inputs: The CONTRACTING PARTY is solely responsible for providing scripts, voiceovers, and creative guidelines.

6.2. Indemnity: The CONTRACTING PARTY declares to be the owner or licensee of the copyrights for all material sent to the Contractor, obligating themselves to hold STUDIO MOREAU harmless from any third-party claims related to intellectual property or image rights violations.

6.3. Final Products: Delivery is limited exclusively to the final rendered files in .MP4 or .MOV formats.

6.4. Source Files: Ownership of the editable project files (.PRPROJ, .AEP, .PSD) belongs to the Contractor. They constitute trade secrets and technical know-how and are not included in the standard delivery scope.

Clause 7 – Data Custody and Backup

7.1. Safekeeping of the final files after delivery is entirely the CONTRACTING PARTY's responsibility.

7.2. The Contractor will keep the final files on a server for a period of 30 (thirty) days as a courtesy and contingency measure, assuming no responsibility for data loss after this period.

Clause 8 – Jurisdiction

8.1. The parties elect the Jurisdiction of the District of Diamante do Norte/PR, Brazil to settle any disputes arising from this instrument, expressly waiving any other, however privileged it may be.